Collision & body repair
Clear next steps after body damage or a collision.
For accident damage, dents, scratches, paint issues, bumper damage, or lease-return repair, start with a call or photos. Green Auto reviews the visible damage and explains the next practical step.
01 / Fit
What this page covers.
A first estimate starts with the visible damage, then gets confirmed when the vehicle is inspected.
Accident damage
Panels, bumpers, lights, brackets, and hidden parts may all need review after an impact.
Dents and scratches
Small-looking damage can involve paint, panel shape, trim, or lease-return concerns.
Bumper damage
A bumper cover may hide brackets, absorbers, lights, sensors, or reinforcement damage.
Insurance questions
Coverage and approval depend on the insurer and policy. Call with claim details if insurance is involved.
02 / Process
How the estimate starts.
Photos help the first conversation, but some damage still needs in-person inspection.
- Send photos or call
Show the damage from a few angles and include the vehicle details and whether it is drivable.
- Review visible damage
The shop gives a first direction and tells you whether an in-person estimate is needed.
- Confirm the written estimate
Hidden damage, parts, paint, and repair scope are reviewed before work starts.
- Approve the repair
Private-pay and insurance-related work both need clear approval before the repair proceeds.
03 / Included
Common body work.
Collision, paint, dents, bumpers, lease-return, and private-pay body work.
Collision repair
Visible and related repair after an accident, with hidden damage reviewed when needed.
Paint and refinishing
Colour-matched paint and refinishing for panels, scuffs, and repaint work.
Dent and scratch repair
Door dings, dents, scratches, and panel damage reviewed for the right repair path.
Bumper repair
Cracked, scuffed, pushed-in, or loose bumpers repaired or replaced as appropriate.
Lease-return reconditioning
Body work before returning a leased vehicle, quoted before work starts.
Private-pay body work
Clear estimates for customers who do not want to open an insurance claim.
04 / Estimate
Photos first, estimate before work.
A photo review can help with the first direction, but it is not a final repair authorization. The written estimate depends on the visible damage, hidden damage, parts, paint, and the vehicle itself.
For insurance, rental, warranty, or timing questions, call the shop and ask what applies to your repair.
05 / Questions
Common questions.
Can I send photos first?
Yes. Call the shop or email clear photos with your vehicle details and whether the vehicle is drivable.
Will photos give a final price?
Photos help the first estimate, but hidden damage may require in-person inspection before the final repair scope is confirmed.
Do you handle private-pay body work?
Yes. Green Auto handles private-pay body work and lease-return reconditioning.
Do you list insurer partnerships or warranty terms?
No. Ask the shop directly what applies to your repair or claim.
Got body damage?
Send photos or call the shop. Green Auto will tell you the next practical step.